Responsible Gaming

Your wellbeing is our priority. Learn about safe gaming practices and access support resources for a healthy gaming experience.

Our Commitment to Safe Gaming

At FriendlyReels.org, we are dedicated to providing a safe, fun, and responsible gaming environment. While our platform uses only virtual currency with no real-money value, we understand that gaming habits can still impact your wellbeing. We're committed to promoting healthy gaming practices and providing resources to help you maintain control over your gaming experience.

Understanding Social Casino Gaming

FriendlyReels is a social casino platform that offers entertainment through casino-style games using virtual currency only. It's important to understand:

  • No Real Money Gambling: All coins and currency on our platform are virtual and have no cash value
  • No Real Money Prizes: You cannot win real money or prizes through our games
  • Entertainment Purpose: Our platform is designed purely for entertainment and social interaction
  • Free to Play: Basic gameplay is always free, with optional virtual currency purchases for extended play

Healthy Gaming Practices

Even though our games don't involve real money, it's important to maintain healthy gaming habits:

Set Time Limits

Decide how much time you want to spend gaming each day and stick to it. Use device timers or apps to help track your gaming time.

Maintain Balance

Ensure gaming doesn't interfere with work, relationships, sleep, or other important activities in your life.

Take Regular Breaks

Step away from games regularly. Take breaks every hour and engage in other activities throughout the day.

Monitor Your Feelings

Pay attention to how gaming makes you feel. If it causes stress, anxiety, or negative emotions, consider taking a break.

Stay Social

Don't let gaming replace real-world social interactions. Maintain relationships with family and friends outside of gaming.

Stay Active

Balance screen time with physical activity, outdoor time, and other hobbies that don't involve devices.

Recognizing Problematic Gaming

While social casino games don't involve real money, problematic gaming patterns can still develop. Watch for these warning signs:

  • Gaming for longer periods than intended
  • Feeling anxious, irritable, or upset when unable to play
  • Neglecting responsibilities, relationships, or self-care for gaming
  • Losing sleep or skipping meals to continue playing
  • Lying about time spent gaming or hiding gaming activity
  • Using gaming to escape from problems or negative emotions
  • Spending excessive money on virtual currency or in-game purchases
  • Feeling unable to control or reduce gaming time

Self-Help Tools and Strategies

Account Controls

Use our built-in account management tools to set personal limits and monitor your gaming activity.

Gaming Schedule

Create a balanced schedule that includes gaming time alongside other activities and responsibilities.

Professional Support Resources

Trusted Organizations for Gaming Support

If you're concerned about your gaming habits or need professional support, these organizations provide confidential help and resources:

GamCare

Provides support, information, and advice to anyone affected by problem gambling. They offer:

  • Free confidential helpline
  • Online support groups
  • Treatment and counseling services
  • Educational resources

GambleAware

Leading charity in Great Britain committed to minimizing gambling-related harm. Services include:

  • Research and education programs
  • Treatment and support funding
  • Awareness campaigns
  • Prevention initiatives

Additional Support Resources

Beyond gaming-specific organizations, these resources can provide general mental health and wellness support:

  • National Suicide Prevention Lifeline: Available 24/7 for crisis support
  • Mental Health America: Resources for mental health screening and support
  • Crisis Text Line: Free, 24/7 support via text message
  • Your Healthcare Provider: Speak with your doctor about concerns related to gaming or mental health
  • Local Counseling Services: Many communities offer affordable or free counseling services

Need Immediate Help?

If you're experiencing a mental health crisis or having thoughts of self-harm, please seek immediate help:

  • Call emergency services (911 in the US, 999 in the UK)
  • Contact the National Suicide Prevention Lifeline: 988 (US)
  • Contact Samaritans: 116 123 (UK, free from any phone)
  • Go to your nearest emergency room

Our Support Commitment

FriendlyReels is committed to supporting responsible gaming through:

  • Account Management Tools: Built-in features to help you monitor and control your gaming
  • Educational Resources: Regular content about healthy gaming practices
  • Quick Access to Help: Easy-to-find links to support resources throughout our platform
  • Staff Training: Our team is trained to recognize and respond to concerning gaming patterns
  • Continuous Improvement: We regularly review and update our responsible gaming features

Self-Exclusion Options

If you need to take a break from gaming, we offer several self-exclusion options:

  • Temporary Breaks: Suspend your account for 24 hours, 7 days, or 30 days
  • Extended Breaks: Longer suspension periods of 3 months, 6 months, or 1 year
  • Permanent Exclusion: Permanently close your account if needed
  • Cool-Down Period: All exclusions include a waiting period before reactivation

To request self-exclusion, contact our support team at info@friendlyreels.org with your request and preferred duration.

Need Support or Have Questions?

Our team is here to help with any concerns about responsible gaming or to assist with account controls:

Email: info@friendlyreels.org

We respond to all responsible gaming inquiries within 24 hours and treat all communications with strict confidentiality.

Remember: Gaming should always be fun and never cause stress, financial problems, or interfere with your daily life. If you're concerned about your gaming habits, don't hesitate to reach out for support.